Case Study

Pinkpanda

How Conversion Design helped Pinkpanda boost order value by 11% with high-converting landing pages

Introduction

In the world of ecommerce, visual polish alone doesn’t drive growth. Pinkpanda came to Conversion Design with a clear mission: elevate their online store’s performance. Despite having an engaged audience and a recognizable brand, their site wasn’t converting at the level it could. There were friction points in the user journey, outdated design conventions, and inconsistent messaging across marketing campaigns.

What followed was a multi-phase collaboration grounded in experimentation, clarity, and data-driven design. From rebuilding the store UI to designing and developing 42 custom landing pages, the Pinkpanda team saw a major shift — not just in aesthetics, but in business results. The project led to an 11% increase in average order value and a 37% A/B test win rate across campaigns.

This is the story of how we redesigned more than a storefront — we transformed the conversion strategy behind it.

Industry
Ecommerce
Date
2024-2024
Duration
6 months
deliverables
UI/UX Design,
42 Landing Pages,
Development
Team

About Pinkpanda

Pinkpanda is a fast-growing beauty and wellness ecommerce brand based in Slovenia, offering a wide selection of cosmetics, skincare products, and personal care tools. Known for its playful branding and competitive pricing, it attracts a primarily Gen Z and millennial audience.

Operating in a crowded and competitive market, Pinkpanda differentiates itself by combining an influencer-savvy approach with curated product bundles and limited-time offers. However, with that growth came the need for a more scalable and conversion-oriented digital experience.

Challenges

Despite strong brand awareness and a loyal customer base, Pinkpanda faced several key issues:

Visual Clutter and Inconsistency

Pages were overloaded with competing elements, inconsistent spacing, and mixed messaging leading to decision fatigue.

Low Trust on Product Pages

Key conversion drivers like guarantees, reviews, and delivery details were either buried or absent, creating uncertainty during checkout.

Poor Mobile Usability

With a growing mobile user base, the experience was lagging text overlapped, buttons were hard to click, and pages took too long to load.

Lack of CRO Strategy

No experimentation mindset. No A/B testing, no real hierarchy of information. Just pages that looked okay but didn’t sell hard.

Confusing Navigation

Product categories weren’t intuitive, filtering was weak, and users often got lost navigating between offers, bundles, and individual products.

Discovery Phase

We began with a comprehensive audit of Pinkpanda’s existing ecommerce flow:

  • Heatmap and click analysis showed drop-offs around filter usage and checkout entry.
  • User interviews revealed that people felt lost when comparing similar products and lacked confidence to complete their purchase.
  • Competitor analysis helped us benchmark against faster, cleaner DTC brands in the same category.
  • Copy audit flagged inconsistent tone and missed opportunities to guide users through product benefits.

Key insight: The brand had strong demand, but poor guidance. The opportunity wasn’t in adding more — it was in clarifying what mattered most.

The Visual Language Redesign

We aligned Pinkpanda’s playful energy with a more conversion-focused visual system:

  • Typography: Strong contrast between heading and body styles for faster scanning.
  • Color strategy: Limited palette with emphasis colors for CTAs and promo elements.
  • Spacing system: Clear grid and padding logic to reduce visual noise.
  • Modular components: Card layouts, badges, and sticky banners to improve flexibility across pages.

This created a system where every page, no matter the campaign, felt coherent and unmistakably Pinkpanda.

Messaging & Microcopy

We used microcopy to:

  • Build urgency without sounding salesy
  • Clarify value without clutter
  • Create a more personal, fun tone that matched the brand

Navigation and CTA Optimization

Navigation was rebuilt for clarity and action:

  • Before: Dropdown mega menu with too many categories
  • After: Prioritized 5 main categories with intent-based submenus

CTA improvements:

  • Homepage hero: Clear headline + singular CTA (e.g. “Shop Bestsellers”)
  • Landing pages: Floating CTA bar on mobile, anchor-linked sections
  • Checkout: Added reassurance copy and guarantee icons

Mobile especially saw big improvements in navigation clarity and button tap targets.

Dev Handoff & Implementation

We structured all work in Figma for frictionless implementation:

  • Component documentation for developers
  • Animation specs for hover states and sticky transitions
  • Responsive previews to QA every breakpoint
  • Copy handoff files to allow quick campaign editing

We also stayed in the loop during staging:

Simon Pihler
Lead developer @ Pinkpanda

"Conversion Design nailed it. Top-tier designs, always on time, and a real understanding of what makes e-commerce convert. Their A/B test ideas and CRO know-how brought real results. Rare to find a team that gets both design and business. 5/5."

Results

While we don’t use hard stats in these case studies, here’s what changed:

  • Users flowed more smoothly through bundles and category pages
  • Landing pages consistently outperformed old ones in A/B tests
  • Checkout friction was noticeably reduced on mobile
  • The brand felt more premium and professional without losing its fun edge
  • Stakeholders reported faster go-live times for campaigns

Our team also collaborated directly with Pinkpanda’s internal devs to adjust tracking scripts, event tagging, and optimize site speed.

Want 10× more trust and 3× more conversions without rewriting your product?

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